NEWS TO KNOW
Informing Families video series:
Understanding Your DDA Care Assessment: http://informingfamilies.org/care-video/
Everyone Wins When Everyone's Included: http://informingfamilies.org/everyone-wins/
Standing Strong for Families: http://informingfamilies.org/family-day/
Just Like You: http://informingfamilies.org/just-like-you/
Other videos: http://informingfamilies.org/category/videos
READY, SET, KNOW - THE OFFICE OF DD OMBUDS
For decades, DD advocates sought improved oversight and investigation of complaints of abuse against individuals with developmental disabilities. In 2016, the legislature finally took action with the creation of Laura’s Law, named after Laura Gholston, a woman with developmental disabilities who was severely abused by a her state-paid caregiver—a nephew with a history of drug use who had been identified as a potential perpetrator of sexual assault against Laura years earlier.
In addition to enhanced case management and more frequent visits for clients like Laura who are at greater risk for abuse, Laura’s Law established the Office of DD Ombuds, charged with investigating and responding to complaints involving individuals with developmental disabilities who receive state services.
The Office of Developmental Disabilities Ombuds launched last May, when Disability Rights Washington (DRW) received the contract to administer the program. As with other ombuds programs in our state, it operates independently from state agencies who provide services.
The DD Ombuds resembles the Long Term Care Ombuds program in that its staff and volunteers make on-site visits, investigate complaints, and report to the state legislature with findings and recommendations; however, unlike the Long Term Care Ombuds, the DD Ombuds is not limited to facilities.
HOW TO MAKE A COMPLAINT
Anyone can make a complaint if they have a concern about quality of services or abuse, neglect, or exploitation involving a person with a developmental disability who receives services. The DD Ombuds also provides information and referral, education and training for those who are having trouble accessing services or understanding their rights.
To make a complaint, call the toll free Complaint Line at 1.833.727.8900, or visit ddombuds.org to fill out a complaint online.
Visit the Office of Developmental Disabilities Ombuds website.
Info sheet - print & share!
NEW - COMMUNITY GUIDE AND ENGAGEMENT LOCATOR
DDA’s flexible and individualized Community Engagement and Community Guide services help people achieve their goals by connecting to people, places and resources in their own community.
We’ve created a locator map to help individuals enrolled in DDA’s Individual & Family Services (IFS), Basic Plus and Core waiver programs find providers in their local community.
Talk to your DDA Case Resource Manager to complete the process of getting connected to the provider of your choice.
If you are not currently enrolled in a waiver that provides this service, fill out and submit DDA’s Online Service and Information Request form to get started.
Click here to search for a provider near you.
To request Community Guide and Community Engagement services, talk to your DDA case resource manager.
If you would like to become a provider of Community Guide and Community Engagement services, contact Linda West.