Details

Agency Name: Washington State Office of the Family and Children Ombudsman (OFCO)
Contact: Patrick Dowd
Address: 6840 Fort Dent Way, Suite 125
City: Tukwila
State: WA
Zip Code: 98188
Phone Number: tel:(206) 439-3870
Toll Free: (800) 571-7321
TTY: (206) 439-3789
Fax: (206) 429-3877
Website: http://ofco.wa.gov/
Description: The Mission of the Office of the Family and Children’s Ombuds is to protect children and parents from harmful agency action or inaction, and to make agency officials and state policy makers aware of system-wide issues in the child protection and child welfare system so they can improve services. The Family and Children’s Ombuds investigates complaints about agency actions or inaction that involve: any child at risk of abuse, neglect, or other harm and a child or parent involved with child protection or child welfare services. We intervene in cases in which we have determined that an agency’s action or inaction is unauthorized or unreasonable. In addition to addressing complaints, we work to identify system-wide issues and recommend appropriate changes in public reports to the Governor, the Legislature and agency officials.